Kategorie:Customer-Relationship-Management

• Customer Communications Management
• Customer-Relationship-Management
• Social CRM

1

• 1CRM

A

• Abwanderungsquote
• Account-Manager
• ADITO4
• After-Sales-Management
• Analytisches CRM

B

• Beraterregister
• Beschwerdemanagement
• Beziehungsmarketing
• Buw Holding

C

• Churn Management
• Closed-Loop-Marketing
• Combit Relationship Manager
• Computer Aided Selling
• CRM WebClient UI
• Customer Self Services
• Customer-Experience-Management

D

• D+S communication center management
• Demarketing
• Dialogmarketing

E

• E-Appointment
• Electronic Customer Relationship Management
• Empfehlungsmarketing
• Extended-Relationship-Management

F

• Feedbackmanagement

G

• Geschäftsbeziehung
• GMC Software
• Guided Selling

I

• Influencer-Marketing
• Issue-Tracking-System

K

• Key-Account-Management
• Key-Relationship-Management
• Kundenauftrag
• Kundenbetreuung
• Kundenbindung
• Kundendienst
• Kundenfrequenzmessung
• Kundenmanagement
• Kundenorientierung
• Kundenprofil
• Kundenstamm
• Kundenwert

N

• Nachfassen
• Net Promoter Score

O

• Open Technology Real Services

Q

• Querverkauf

R

• Realtime-Decision-System
• Rückgewinnungsmanagement

S

• Samedi (Software)
• Self-Service Technologies
• Social Media Marketing

T

• TecArt-CRM
• Transpromo

V

• Vantive

W

• Warme Adresse
• Waschabgleich
• WICE Cloud Based CRM